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FAQs

Prints

What do your prints look like?

Prints are printed on quality 230gsm, lustre photo paper. Please note that some colours may appear different due to the resolution/settings of your screen and some non-invasive cropping may occur.

Shipping

Where do you ship from?

Orders are shipped from Melbourne, Australia.

How long will it take to ship my order?

It takes 3-8 business days to process and post orders Please double check your address before purchasing! I will email incase of incorrect addresses but this may delay your order. 

How about delivery times?

Once shipped most Australian metro orders take anywhere from 5-10 business day to arrive depending on the efficiency of your local postal service.

International shipping delivery times may vary between 1 and 3 weeks. If you are purchasing for a time sensitive event e.g. birthday, graduation, please leave enough time for delivery. Please commit to delivery times before ordering!

How is COVID-19 affecting delivery times?

Due to COVID-19 there are delays affecting my deliveries. Please note the excerpt from Australia Post: "There are flight disruptions and cancellations impacting all inbound and outbound items to USA. We expect delays to USA of up to 2 -3 weeks due to flight cancellations and government restrictions because of COVID-19." 

Is there tracking? 

All print orders include tracking! This will be sent with your shipping notification and you can use the number at auspost.com.au/track to track it. Please check your spam/junk folders for shipping notifications if it has been more than 8 business days without an update before emailing. Smaller orders eg. stickers, will be sent in standard untracked envelopes. 

Returns/Exchanges

All sales are final. In case of damage please email me!

Larger Sizes/Posters

Do you do any larger sizes? 

I'm currently working on getting larger sizes! All updates on this will be posted on my social medias @gldeng6rl. 

Commissions

Are you taking any commissions at the moment?

Unfortunately I'm not taking any commissions at the moment, this will also be updated via my social medias!

 

 

 

 

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